Service Coordinator
South Park Inn, Inc.


Heather K. Flannery has been providing case management, housing, and services for homeless women and families at South Park Inn Emergency Shelter (Hartford, CT) since 2007. In addition to this role, she has been at the forefront of the organization’s digital growth; embracing data and evolving technologies to optimize service provision, outcomes, and donor engagement. Ms. Flannery serves as board liaison and advisor to the University of Connecticut Medical School’s homeless medical clinic, was a team leader for Greater Hartford’s 100-Day Rapid Results Campaign, and has been a founding member of the Greater Hartford Coordinated Access Network. Prior to her work in Connecticut, Ms. Flannery worked with those experiencing homelessness in Tacoma, WA as part of her service with the Jesuit Volunteer Corps. She is a graduate of the College of the Holy Cross in Worcester, MA.