Journey Family Case Manager
Urban Ministries of Durham

Nicole Bagley has been employed with Urban Ministries for almost 7 years in the role of Journey Family Case Manager. Prior to coming to UMD, Nicole gained experience as a Social Worker at for the local Department of Social Services, and has experience as a both Mental Health Worker and Director. Nicole has both a Bachelor’s and Master’s Degree in Social Work, and her MSW concentration was Community Mental Health. Nicole is a part of the Coordinated Intake Advisory Committee which designed the Coordinated Intake process for homeless families in Durham. In addition to serving homeless families, Nicole has an interest in trauma informed care and crisis management, as well as ending childhood hunger.

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